Privacy Policy

Welcome to Nature Glo ("we", "our", "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, make online bookings, or purchase any digital or physical products such as membership cards.

By using www.NatureGlo.in, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

• Full name
• Mobile number
• Email address
• Date of birth (optional)
• Billing address
• Transaction details (non-sensitive)
• Booking details (services, preferred location, stylist, etc.)
• Feedback or enquiry details

1.2 Payment Information

We do not store your card or banking information. Payments are processed through secure PCI-DSS compliant gateways such as BillDesk, Razorpay, and TMB-supported gateways.

1.3 Technical / Usage Information

• IP address
• Browser and device information
• Pages visited
• Cookies and tracking tools
• Approximate location (not GPS)

2. How We Use Your Information

• Process salon bookings and provide services
• Manage and validate membership cards
• Send booking confirmations, reminders, and updates
• Improve website performance and user experience
• Personalise offers and promotions
• Respond to enquiries
• Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information.

3.1 Legal Compliance

We may disclose data if required by law, regulation, or court order.

4. Cookies and Tracking Technologies

We use cookies to:

• Enable essential website features
• Improve website performance
• Understand user behaviour
• Provide personalised offers

You may disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We use industry-standard security measures including:

• SSL/TLS encryption
• Firewall and AWS network security
• Secure database storage
• Strict access control
• Regular security monitoring

While we take all reasonable measures, no system is 100% secure.

6. Data Retention

We retain personal data only as long as necessary for:

• Delivering services
• Legal and regulatory compliance
• Business operations (audit, fraud prevention)

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised "Last Updated" date.

8. Contact Us

For privacy-related questions or concerns, please visit:

www.NatureGlo.in